Effective Date: 01-02-2025
Welcome to The Poodle Heaven! By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service. Please read them carefully. If you do not agree to these terms, please do not use our website or services.
Services Provided
We offer professional poodle training services, including potty training, walking, barking control, socialization, and other specialized training programs. These services are designed to help poodle owners enhance their pets’ behavior and well-being.
User Responsibilities
By using our website or booking our services, you agree to:
- Provide accurate, up-to-date information about yourself and your poodle.
- Treat our staff and other clients with respect.
- Follow our instructions and guidelines for training.
- Do not engage in any illegal activities or harmful behavior while using our services.
Payment and Billing
- Payment: Full payment for services is required at the time of booking. We accept PayPal only.
- Cancellations: You may cancel your booking up to 24 hours in advance without charge. Late cancellations will incur a 20%.
- Refunds: Refunds are provided in cases where we are unable to provide the agreed-upon services.
Privacy and Data Collection
We value your privacy. By using our website, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal information. In particular:
- Data Collection: We may collect personal data such as your name, email address, phone number, and payment information when you book services or subscribe to our newsletter.
- Use of Data: We use your data to provide our services, communicate with you, and improve your experience.
- Cookies: Our website uses cookies to improve user experience and track website usage. You can manage cookie settings through your browser settings. By continuing to use our site, you consent to the use of cookies.
- Data Retention: We retain your data only as long as necessary to provide our services or as required by law. You can request the deletion of your data by contacting us at thepoodleheaven@gmail.com.
Intellectual Property
All content on our website, including text, images, logos, and videos, is owned by The Poodle Heaven or used with permission. You may not copy, distribute, or reproduce any content without our written consent.
Limitation of Liability
While we take great care in providing our services, we are not liable for any accidents, injuries, or damages that may occur as a result of using our website or services. You use our services at your own risk.
Termination of Services
We reserve the right to suspend or terminate your access to our services if you violate these Terms of Service or engage in inappropriate behavior. We may also refuse service if we believe it’s in the best interest of our staff, clients, or business.
Changes to These Terms
We may update these Terms of Service from time to time. When we do, we will post the revised terms on this page and update the effective date. We encourage you to review this page periodically to stay informed of any changes. Continued use of our services after changes indicates your acceptance of the updated terms.
Contact Information
If you have any questions or concerns about these Terms of Service or our privacy practices, please contact us at:
- Email: thepoodleheaven@gmail.com