Effective Date: 01-02-2025
At The Poodle Heaven, we care about your privacy and the protection of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services.
Information We Collect
When you visit our website or book our services, we may collect the following types of personal information:
- Contact Information: Your name, email address, and phone number when you fill out a form or book a service.
- Payment Information: Your payment details (credit card number, billing address) when you purchase our services.
- Usage Data: Information about how you use our website, such as your IP address, browser type, and pages you visit. We collect this data using cookies.
How We Use Your Information
We use your personal information to:
- Provide our services to you, such as booking poodle training sessions.
- Communicate with you about your bookings, questions, or updates on services.
- Improve our website and services based on your feedback and usage.
- Send you promotional emails or newsletters (if you’ve signed up to receive them).
Cookies and Tracking
We use cookies to improve your experience on our website. Cookies are small files stored on your device. They help us remember your preferences and track website activity. You can manage or disable cookies through your browser settings, but please note that some features of our website may not work without cookies.
How We Protect Your Data
We take steps to protect your personal information from unauthorized access. We use secure encryption methods to store your payment information. However, no system is completely secure, and we cannot guarantee the security of your data 100%.
Sharing Your Information
We do not sell your personal information to third parties. However, we may share your data with trusted service providers who help us operate our business (like payment processors or email marketing services). These providers are required to keep your information safe and use it only to perform their services for us.
We may also share your information if required by law or to protect our rights.
Data Retention
We keep your personal information only as long as we need to provide our services or as required by law. If you no longer want us to store your data, you can contact us, and we will delete it from our records.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to your personal information if it is inaccurate.
- Ask us to delete your personal information (subject to certain legal exceptions).
- Opt out of marketing emails at any time by clicking the “unsubscribe” link in our emails.
To exercise any of these rights, please contact us at thepoodleheaven@gmail.com
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the “Effective Date” at the top of this policy. We encourage you to review this page regularly to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
- Email: thepoodleheaven@gmail.com